Privacy Policy

Who is responsible for your data

What data we collect

• Account data: name, email address and password (stored as a hash, never in plain text), or your Google account identifier if you sign in with Google.
• Content you create: scripts, scene text and image descriptions, documents (PDF or Word) you upload so our AI writes the script from them, images you upload, and any voice recording you upload or record to clone your voice.
• Usage and project data: your videos, their status, render history and credit balance.
• Google Analytics 4, only with your consent: browsing and device data, cookie identifiers and time spent on the site (never inside the application). These are sent to Google to produce statistics. You can withdraw consent in the site's Cookies Policy.
• Payment data: handled entirely by Stripe. We never see or store your card number.
• Support communications and the contact form: anything you send us by email, and what you type in the contact form (name and surname, email address and message). If you write from inside the application, the message also carries your account identifier, email address and plan, so we can find your account. The form keeps no copy in our database: the message arrives in our support mailbox.
• Public video ideas generator (on the website, without an account): the topic you type and the format are sent to Google's Gemini so our AI can propose the ideas, and we do not store them. To limit how many ideas are asked from one connection each day, we keep for 2 days an encrypted fingerprint of that connection (not your IP address: it cannot tell what it was) with that day's number of requests.
• Public YouTube script generator (on the website, without an account): the topic you type and the options you choose (type of video, format and length) are sent to the text model our AI uses so it can write the script. We keep the topic and the script for 7 days, without linking them to you, so that the script reaches New video if you create an account; then we delete them. To limit how many scripts are asked from one connection each day, we keep for 2 days an encrypted fingerprint of that connection (not your IP address: it cannot tell what it was) with that day's number of requests.
• If you connect your YouTube channel to publish from the app: the channel's id, name and picture, the permissions you granted us and an access token we keep encrypted; and, for each video you publish, its title, visibility, scheduled date, the id YouTube gives it and whether the upload finished. Details under "Publishing on YouTube" below.
• If you connect your Instagram or TikTok account to publish from the app: the account's id, username, name and picture, the permissions you granted us and the access tokens, which we keep encrypted; and, for each video you publish, the caption, the options you choose (on TikTok, who can view it and whether you allow comments, Duets and Stitches), the id the platform gives it and whether the post finished. Details in “Posting on Instagram and TikTok” below.
• Ratings of your videos: the stars you give a finished video and, if you rate it 3 or fewer, what you tell us to improve (reasons and comment). They are kept with your account, together with the video's title and style, and only our team reads them, to improve the product.
• If you cancel your plan: the reason you choose and what you write, if you tell us, and whether you took the discount to stay or moved to a cheaper plan instead. They are kept with your account and also sent to Stripe with the subscription; only our team reads them, to improve the product.
• If you come back from the payment page without paying and tell us what stopped you: your answer (one of four) and what you were about to buy. It is kept with your account and only our team reads it, to improve the product.
• Technical data: IP address and browser type, processed for security and to limit abuse, and the cookies described in our Cookies Policy. The free minute you get when signing up is given once per email inbox, not per account: when you confirm your email we keep an encrypted fingerprint of your address (without what follows a “+” and, in Gmail, without the dots; not the address itself: it cannot be used to write to you) and the account that got the minute, and we keep it even after the account is deleted, so an alias or a new sign-up with the same inbox does not get another one. Throwaway email addresses get no free minute; the account is created all the same.
• Affiliate program: if you apply (or we sign you up ourselves, after agreeing it with you), the link to your channel or website, what you tell us about your audience, the code you would like, for a company its name and tax ID, and how and where you want to be paid (for example, your PayPal or Wise email, or your IBAN); if we approve you, whether you want our email notices, your code, your commission, the visits your link gets, the accounts that come through it and their payments, your commissions and the payouts we make to you. As an affiliate you see how many people sign up and pay through your link, never who they are. If you came through an affiliate's link or code, we keep in your account which affiliate brought you, how (link, code or code at checkout) and the link's campaign, if it had one, to give you their discount and work out their commission; the affiliate does not see your name or your email.
• Visit statistics, without cookies: when you open a page of the site or the application, our server records which page it is, which website you came from (a search engine, for example) and the link's campaign tags, the country you connect from (worked out from your IP address with DB-IP's free geolocation database, db-ip.com, which we look up on our own server: your address is not sent to anyone), and your type of device, browser and operating system. Your IP address and browser are only used to compute an anonymous identifier that changes every day, and are not stored: with these statistics we cannot tell who you are or recognise you from one day to the next. If you accept in the cookie banner, we also record which links and buttons of the site you click. When you create an account, we keep in it the country you signed up from and link the sign-up to the visit it came from (the page you entered on and where you came from). We also use the country to show you prices in your currency (euros in Europe, US dollars elsewhere): on the site, looked up on our server without keeping it; in your account, from the country you signed up from.

Why we use your data

• Provide the service: turn your script into scenes, illustrations, narration and a finished video.
• Only if you turn it on for a video, publish a page with that video, its title and its transcript, which anyone with the link can see without an account. The link cannot be guessed and the page is not listed in search engines. Turning it off, deleting the video or deleting your account takes the page down at once.
• Process payments and manage your subscription or minute balance.
• Send service emails, such as password resets. Payment receipts and invoices are sent by Stripe.
• If you haven't made anything yet, send you an email with tips to make your first video the day after you sign up, and another about two weeks later. Each one has a link to stop them, and you can also turn them off in My account.
• After you make your first video, if you haven't bought anything, send you up to three emails: one as soon as it is ready, one if you left a purchase unfinished, and one with a discount on your first month that lasts 72 hours. Each one has the same link to stop them, and you can also turn them off in My account.
• Only if you agree (the box at sign-up or the switch in My account), send you AnimatedBoard news and tips. For that, your email and name are kept in the list of Resend, our email provider. You can unsubscribe at any time from the link in every email or from My account.
• Respond to support requests and to the messages you send us through the contact form.
• Run the affiliate program: credit each affiliate with the accounts that come through their link, apply their discount, work out their commissions and pay them.
• Keep the service secure and prevent abuse.
• Know how many people visit the site, where they come from, from which countries, and which pages and buttons work best, to improve the site and the product.
• Meet our legal and tax obligations.

Legal basis

Who processes your data on our behalf

• Google: sign-in with Google (only if you use it); Gemini, to plan scenes, propose video ideas (also in the public generator on the website), describe the drawings, write a script from a document and draw a scene when OpenAI's image model refuses it or is unavailable (with what that drawing needs: its description and, if the scene starts from your own picture or a character's, that picture); in animated videos, the animation of each scene with its video model Gemini Omni, which receives the scene’s picture and the description of what moves; and text-to-speech, for AI narration and, if you use "My voice", voice cloning.
• OpenAI: image generation and AI narration.
• Replicate: image generation when neither OpenAI nor Google is available.
• Groq: transcription of the narration, to time the subtitles and the drawing.
• ElevenLabs: voice cloning, when it is the provider behind "My voice".
• Google (YouTube): uploading the videos you publish to your channel, only if you connect it.
• Meta (Instagram): posting the videos you publish to your Instagram account, only if you connect it.
• TikTok: posting the videos you publish to your TikTok account, only if you connect it.
• Stripe: payment processing and invoicing.
• Resend: delivery of service emails and of the contact form's messages to our support mailbox.
• Google Analytics: browsing statistics on the site (not in the application), only if you accept non-essential cookies.
• Cloudflare: receiving and forwarding the emails you send to our contact address.
• DigitalOcean: storage of your images, audio and videos.
• Railway: hosting of the site, the application and its database.

Publishing on YouTube

Posting on Instagram and TikTok

International transfers

How long we keep your data

Your rights

Children

Security

Changes to this policy